citizenM Amsterdam Hotel Reviews | citizenM TripAdvisor Reviews
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#50 of 380 hotels in Amsterdam
TripAdvisor Traveller Rating (overall)
Based on 5403 traveller reviews
Sleep Quality
Location
Rooms
Service
Value
Cleanliness

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Reviewed 1 day and 2 hours ago
stwoolsey

“Great place but room layout needs improving”

I love the CitizenM hotels and their concept. However the room layout at this hotel is not as good as the schiphol hotel. The staff are always friendly and amazingly helpful. I would definitely stay here again.


Reviewed 1 day and 19 hours ago
arteccoinfo
Newport, United Kingdom

“Great way to discover new parts of Amsterdam!”

We were unsure of the location, but we were pleased how well connected the hotel is and to be able to discover new areas of Amsterdam that would go unnoticed otherwise, like a more residential areas etc


Reviewed 2 days and 1 hour ago
872jackson
Dublin, Ireland

“Exceptional”

Everything from the staff,the bar,the food was exceptional! The room however,completely raised the bar for us,from the tech involved to the three wall enclosed gigantic bed,its now our go to! Also,if your a couple the shower is quite ????????


Reviewed 2 days and 9 hours ago
Peter N
London, United Kingdom

“Modern boutique hotel - delivers on all fronts”

Stayed here while visiting nearby expo. Easy access from Airport just around £3 on train which stops a few hundred yards away.

Very friendly and attentive hotel staff. Rooms small but have great, modern design with all facilities (lights, air con, blinds, tv etc) all controlled by tablet.

Free WiFi and current Movies - big bed also

Had a great curry as part of the dinner buffet - not Bradford standard - but very tasty

Good value for money too

All in all a great experience - well done to the team


Reviewed 2 days and 23 hours ago
astapleton6
Bracknell, United Kingdom

“Wonderfully relaxed, but shower and gadgetry disappoint”

+ Relaxed 24 hour atmosphere you can wander in and out at of at any time of day or night. Staff are lovely. Room is neat, simple and appealing and has a wonderful big bed. Located in a nice area close to a tram stop (frequent reliable service approx 25 min to centre).

- The room technology is a nice idea but in practice a bit of a joke - the controller was unreliable and the coloured lighting didn't work. No TV channels showing films or drama after midnight. The hand-held shower head leaked badly and this also happened on a previous stay.

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Reviewed 3 days and 19 hours ago
yozozo
Preston, United Kingdom

“small stuffy rooms but still a pleasurable stay”

Great concept although you do then realise you are in a storage container with no windows and poor air con! The technology makes up for this lack of space though.
Great check in and poor check out, they had added 33.90 onto my bill for breakfast i never had..? the staff said i MUST have had something else it wouldn't of been added..

well we did not eat, we borrowed a plate.. i was made to feel i was being untruthful as the computer never lies!! all in all i would stay closer to the centre next time as even though the metro takes you in and is easy and regular, last one back is 11pm ish so then its 25 euro for taxi back

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Reviewed 4 days and 2 hours ago
Jess H

“Amsterdam 2018”

This hotel was amazing. It was a 5 minute walk away from Amsterdam Zuid and was situated in a gorgeous location near loads of restaurants and a Starbucks which we took advantage of! When we arrived the check in took about 30 seconds, quick and simple.

The room was a bit small however had everything you needed and was all controlled by an iPad. We were able to watch movies and the bed was extremely comfy! Not to mention the huge shower. Would definitely recommend and will be returning later this year that’s for sure. Was a lovely week away!

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Reviewed 4 days and 13 hours ago
Tanya T

“I want to visit Amsterdam again just to stay here again!”

Seriously the most welcoming, relaxing, convenient, perfect hotel ever! First of all I’m traveling alone with a 12 month old, let me tell you those shower and a toilet in the middle of the room are amazing for watching your toddler be safe while you thoroughly relax doing your business.

“Smart room” system operated through an iPad in every room is so cool, you can adjust the intensity and color of the lights, curtains, blinds, temperature etc. Lots of movies to watch. The bed is HUGE. And again, it’s pushed right up to the wall so perfect to sleep with a baby who’s not gonna roll off it. Another huge point is the food, breakfasts are pretty basic but good and filling, however dinners really blew my mind! Don’t hesitate, pay this 19.95 and enjoy all-you-can-eat buffets of Indian, Indonesian, middle eastern etc food which is TOP quality, I preferred it over going to a restaurant in the city. And last but not least the staff: people were SO nice, helpful, always happy to see you, genuinely good with the baby, I felt so welcome and literally as if everyone was my friend. Oh and the location is just a short tram/subway ride from any major attraction. Loved our stay, can’t wait to visit again!

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