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citizenM London Bankside hotel Reviews

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#161 of 1,087 hotels in London
TripAdvisor Traveller Rating (overall)
Based on 4080 traveller reviews
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Reviewed 1 day and 21 hours ago
Relax46161557235
Santiago, Chile

“Excellent hotel”

This was not the first time we stayed with Citizen M so we knew what to expect, very comfy bed, really great breakfast, the rooms are very space efficient. The location of Bankside is good for the local bus route and if you want to go to Tate Modern and the Globe.

We also got a nice surprise for our honeymoon here.

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Reviewed 1 day and 21 hours ago
King A
Brussels, Belgium

“Design haven with very complete rooms and large & lovely living room”

Design haven with very complete & functional rooms (incl EU & USB plug, free water, room control with iPads) and large & lovely living room with books & newspapers. Beds are very comfortable.

Very close to the Thames for a nice morning run.

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Reviewed 3 days and 12 hours ago
MissSeej
Leighton Buzzard, United Kingdom

“A fabulous find”

Having just discovered this wonderful hotel chain (if you can give them such a corporate label...), I can't believe that I didn't have them in my life before. The lobby of the Bankside hotel is beyond cool with it's super-colourful design and welcoming staff.

I loved being welcomed to my room as CitizenSamantha and the iPad control was so easy to use. Drinks in the bar are super reasonable for London and I see myself popping back there even when I'm not a resident. The in-room toiletries were a delight, being offered a day and night shower gel was just fabulous. The area around the hotel feels safe and there are loads of dining options around. My one tiny niggle was the comfort of the bed. I am a Princess and the Pea type though and I'm sure most people would find them comfortable. I'm proud to be a Citizen and look forward to staying at other locations whilst on my travels...

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Reviewed 5 days and 15 hours ago
Andrew-Leakey
Leigh, United Kingdom

“Nice pad”

Fantastic place to stay for access to Tate modern and temple. Great welcome and lovely room. V comfy bed and reasonable range of movies. Shower food in the am. Breakfast was great - good melon. Salmon and scrambled eggs good.

Mushrooms amazing. And I could get a decaf tea. All in a v funky setting. Staff v helpful in printing a ticket for me when I needed it. Will consider staying here again.

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Reviewed 5 days and 18 hours ago
Inspire49420000846
Seattle, Washington

“Awesome location, cool design, friendly service”

The location of CitizenM Bankside is amazing! So close to so many cool places and very well connected by local transportation. The decor of the hotel was awesome and the staff was incredibly friendly.

I loved the breakfast and I especially loved the XL beds!

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Reviewed 5 days and 20 hours ago
CAROLINE L
Paris, France

“CitizenM Bankside makes London easier and better”

Fast check in. Fast check out. You get everything you need very well located in your room. The location for me is fantastic. Underground, restaurants, markets, shopping, supermarkets, touristic attractions in a walkin distance.

The bed and the rain shower make you don’t want to leave your room. The selection of new movies are great and extremely updated. The ambassadors are amazing, specially Marinica and Tiago... they made may stay much better. Thanks guys. You rock!!!

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Reviewed 6 days and 1 hour ago
EvaMariaB38

“Home from home”

This must have been my 20th time there. New food concept seems to challenge the bar staff in the evening and people seemed more stressed than usual, but overall again lovely to stay here. I have given up commenting on the fact that one cannot switch off the air con but I have found a way to deal with it.

I bring sticky tape and a newspaper and hang it in front of the outlet so that it is less drafty.

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Reviewed 6 days and 23 hours ago
Geoffrey D
Chester, United Kingdom

“Really enjoyed stay”

At first bit of a surprise - used to London traditional hotels. Bit surprised by how funky it is on first stay - but stayed again and love its funkiness and high tech. Perfect location for Borough Market,O2, the Tower etc etc