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citizenM London Shoreditch hotel Reviews


#155 of 1,087 hotels in London
TripAdvisor Traveller Rating (overall)
Based on 1092 traveller reviews
Sleep Quality

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Reviewed 23 hours and 58 minutes ago

“Amazing bed”

Cool place to stay. Very relaxed and amazing bed. Great location but room was very quiet. Shower was fabulous and did the trick in the morning. Great lounging area. Would stay there again and recommend to friends

Reviewed 1 day and 1 hour ago


Such friendly helpful staff who couldn’t do enough to help. We loved the unique decor through out and bedroom was amazing. Such a comfy bed and great window view. Great bar too although the glass of wine was very overpriced.

Reviewed 1 day and 19 hours ago
arielle o

“Cool Hotel in the Heart of Shoreditch”

Modern hotel in my favorite part of London, Shoreditch. Make sure if you stay at this hotel to check out the area as there are fantastic little vintage shops and kitschy restaurants. Almost like a “Brooklyn of London” type of vibe.

The rooms at CitizenM are clean, with one of the comfiest beds I’ve ever slept on! Rooms amenities are decked out with free movies, black out blinds, and mood lights all controlled by an iPad.

Be advised that these iPads are pretty glitchy though and could use an upgrade. Many of them don’t charge quick enough and have a long delay. A friend of mine was also staying at the hotel at the same time as myself And said the same thing about hers, I also had to switch rooms at one point and my iPad was glitchy in that room too so I know it wasnt a fluke. Good news is everything can also be controlled the old fashioned way too- lightswitches, tv remote, etc so it’s not the end of the world if it’s acting up.
I had to switch rooms because my blinds were broken, but the staff was very accommodating and made the move easy. They also offered me a free breakfast for the inconvience which I happily accepted because although delicious, it was pretty expensive and out of my price range.
Would definitely stay here or any other CitizenM in the future and would recommend to others.

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Reviewed 2 days and 22 hours ago
Barbara H
York, England, United Kingdom

“Surprisingly brilliant!”

Our expectations were not high as the cost was so reasonable. We found the rooms very comfortable and well designed. The location was excellent and within easy reach of several stations. It was perfect for our one night stay.

Reviewed 4 days and 16 hours ago
London, United Kingdom

“Coolest hotel in London”

Very up to date, classy modern setting with a heap of pop culture memorabilia. The view from the room was fantastic and widespread. The iPad controlled tech of the room made you felt like a bachelor with your own private island fort.

Couldn't recommend any higher!

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Reviewed 6 days and 8 hours ago
Ben C

“Very good service!”

Of course, it's not the kind of hotel that suits all customer. The hotel provides quite small room but extremely well equipped, with very high quality bed. The room is really nice for geek :) you can control everything from a tablet provided to you in the room.

Our room was on the 8th floor, with a very nice view on the city. It was extremely quiet! The breakfast is amazing... I love the option to be able to eat 24/7, and eat anything available on the menu. And of course, it's more than ideally located! A very nice spot to stay if you love east london!

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Reviewed 6 days and 18 hours ago
Samantha R
Roanne, France

“The best night of our trip”

I was looking forward to our stay at CitizenM and wasn't let down. Such a feel-good place, super nice room with an amazing bed and a really nice view. The hotel feels really lively when you arrive, but the rooms are really calm.

Would highly recommand if, like us, you have tickets for a gig at Village Underground: it's literally right accross the street. You'll be there in 10 seconds. Would definitely go back here or at any other CitizenM hotel!

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Reviewed 1 week ago

“Perfect hotel”

Our stat was perfect, the rooms are very clean and what a great experience with the tablet. Very easy, and feels very luxurious. Best part is we could watch the newest movies for free, instead of paying or only cable.