Excelent hotel with superb decoration and friendly atmosphereExcellent value for moneyPerfect location for tourism with enclosed tube station and magnificent views over The Tower of LondonPersonnel very friendly and efficient
My third stay at this hotel. I love it. It’s on top of Tower Hill tube station on the Central and District lines so easy direct access to Westminster, Kensington and all the main over ground train stations etc.
There are also easy connections to Greenwich.
Lovely St Katharine’s Dock is just a 10 minute walk away where there’s a choice of restaurants. This citizenM is within easy walking distance of Skygarden: one of my favourite places in London. There’s a KFC open near the Tower of London if you like that sort of food (but it closes early evening) although it’s not that easy to find as it’s tucked away. There’s a Tesco Express open 7am to 11pm near Tower Bridge.
For a longer walk take the route over Tower Bridge and take the route along the South Bank, past Shakespeare’s Globe theatre, Tate Modern and many many more places.
Back to citizenM… I love the design of the hotel. Amazing views from the hotel too… Tower of London, The Shard etc. The rooms have great showers, a fridge, a tablet to control the lighting, TV and room thermostat. The blind effcetively blocks out all light.
As a solo traveller I found the room plenty big enough. The ground floor has many seating arrangements if you want a living room type experience. Actually, I wish my living room was as pleasant as this.
One negative point is that the immediate area outside/around the tube station is a little scruffy but don't be put off.
Thank you citizenM! See you again soon I hope :)
After staying here I understand the fuzz about the CitizenM chain. It’s really cool. You don’t have to wait for the check in because you do it by yourself. It’s super fast. The room is practical in every way.
Small of course but you don’t feel it when you are there. The first floor has a beautiful space with cafes reunión tables etc. Location wise it was a few steps from the Tower Hill Tube Station.
Very much like this hotel great staff to help with checking for those of us a little intimidated by the automatic service.
Top bar allo a little pricey excellent service by staff.
Having tea and coffee in the room.
Huge bed but you have to claim but over each other to get in and out.
But still love this hotel we will return
Stayed for 2 nights in a business trip.
Hotel is a new/modern concept tailored towards millennials, e.g Moxy. Well designed and welcoming hotel lobby with large space available for co-working or discussions.
The entire ground floor is tastefully designed and comfortable.
Rooms are on the small side but comfortable. Bathrooms were clean and functional, but one small detail which I didn’t like was they they used a shower curtain which immediately brings the hotel down one notch in terms classiness. High tech in room controls via an iPad mini is very convenient to use - I liked how the alarm which you can set via the iPad mini switches the lights on too when the alarm sounds.
Location is great. Hotel is located on Trinity Square alongside a number of other hotels, eg Four Seasons, Novotel, etc. right on top of Tower Hill underground and walking distance to Bank, Monument and other stations which means you can get to almost anywhere easily.
There are many hotel options in London. I would probably try out other hotels next time, but would not mind staying here again.
Perfect location, great design, smiling staff, small but efficiently furnished and equipped rooms, comfortable beds, beautiful roof-top bar. Ok, it is not cheap, but it is worth the money. We loved every corner of this hotel.
The citizen Tower of London's staff is super-helpful. I contacted Jade and Daisy prior to our stay in order to organise a surprise for my future fiancee in the room and not only they follow my instructions perfectly but they also contribute to the surprise (giving me ideas and some pieces of advice, placing in the room a complimentary bottle of champagne, dispersing ballons all over the room...).
I have no words to thank them and the rest of the staff (who was always willing to help and smiling, which is very important) everything, our stay could not have been even better! :) I would recommend the hotel because of the views, the location, the King size bed...but definitely because of the wonderful staff they've got onboard!
Super location, lovely rooms, friendly staff, amazing roof top bar, design furniture but still cozy and comfortableCheck inn and check out was easy, room ipad was great fun. We loved the sentences starting with citizenm says welcome, good morning etc.