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citizenM New York Times Square hotel Reviews


#28 of 506 hotels in New York City
TripAdvisor Traveller Rating (overall)
Based on 4588 traveller reviews
Sleep Quality

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Reviewed 1 day and 5 hours ago
The Hammocks, Florida

“This hotel was amazing. The rooms were awesome, clean, just the right size, the technology was great.”

This hotel was amazing. The rooms were awesome, clean, just the right size, the technology was great. The hotel grounds were amazing and the location was perfect the subway was right next to jt and it was walking distance to all the spots in NYC! The staff was super friendly.

And the room view was great.

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Reviewed 2 days and 12 hours ago
Laura C
Los Angeles, California

“Location, comfort and amenities!”

The location is just central to everything. A block away from the subway- very easy transportation to and from the airport. The hotel is very fun, check in is easy, bar and food were exceptional. The rooms are just perfectly thought out.

The shower was amazing. Will definitely return!

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Reviewed 4 days and 11 hours ago
Hamilton, Bermuda


Perfect for a couple of night stop over on my own. Easy to get anywhere else in the city. The ambassadors were very welcoming and friendly. Loved my room, I slept so well in that giant bed. I liked the option of not having someone come in to make up the room.

Would definitely stay again.

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Reviewed 4 days and 22 hours ago

“Great new format for hotels”

citizenM takes full advantage of digital technology and for the most part it works flawlessly. The check in, the mini-iPad controlling all of the room functions, and the check out were all handled by a swipe or a touch.

Great vibe and perfect location.

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Reviewed 1 week and 1 day ago
Vancouver, Canada

“Good location”

Good atmosphere and good security. Very attentive to people coming into the hotel. Service very good including at the ground floor bar/restaurant. Breakfast offering excellent. Bar menu would not recommend.

They only microwave the items on the bar menu. Rooms are small but clean and neat. A bit of noise street side from cars honking which was annoying.

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Reviewed 1 week and 1 day ago
Steve N

“Great few days in an excellent hotel”

Had a fantastic stay at citizenM time Squire. A great experience suported by great staff in a great location. We were not sure what to expect when we booked but we were really pleased when we arrived.

The hotel is centrally located with easy access to times square and the subway network. The room was excellent and once we worked out the clever Ipad controls everything was great. The room was slightly smaller than we were expecting but we have been told that this is normal for central New York. This is hotel that we will happily use again and we will definitely be back.

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Reviewed 1 week and 2 days ago
Moretown, Vermont

“Very clean and modern hotel!”

It was our first time staying at the citizenM hotel. Overall it was very nice. The rooms were modern and very clean. The rooftop bar had a lovely view. Our only complaint was the breakfast each day were the same exact items.

It would have been nice to have different options each day. Great location of the hotel, right in Broadway and Time Square!

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Reviewed 1 week and 3 days ago
Oyster Bay, New York

“Awesome Little Cube”

My 17 year old and I stayed here and we freaking loved it. The bed was sooooo comfortable. The room was a smart room and so much fun. You can change the interior lights to suit your mood. The lobby is hip and chic.

The staff was very nice and the location is so close to Lincoln Center. Highly recommend these little rooms that could! ❤️

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