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citizenM New York Times Square hotel Reviews


#22 of 499 hotels in New York City
TripAdvisor Traveller Rating (overall)
Based on 4193 traveller reviews
Sleep Quality

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Reviewed 1 day and 19 hours ago
Budapest, Hungary

“first time”

but definately not the last - i was so impressed by this combination of pod-hotel infused with high-tech luxury, that wherever i might be traveling in the future, i'll be trying to book a citizenM hotel.

Reviewed 2 days and 23 hours ago
Frankfurt, Germany

“Recommendable place to stay!”

Execeptional furniture and style, very friendly personnel, located right in the centre of Manhattan,
breakfast buffet offered a good variety of food, eggs were missing!
there's just one thing to criticize: the rooms are very small!

Reviewed 5 days and 12 hours ago
Dallas, Texas

“So cozy & great location!”

I loved my stay at CitizenM! I was in town for a few Broadway shows, so the location was perfect. And even though it was so close to really busy areas (Times Square!), it was so quiet for sleeping! Love the room, bed is so comfy, TV and iPad are great, shower is nice.

Loved it all!

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Reviewed 5 days and 17 hours ago
Galway, Ireland

“Fantastic Location”

AMazing location, amazing artwork. Brilliant vibe from check-in to check out. Jetlag (having flown from Ireland) was not a problem as beds are so incredibly comfortable.
Would definitely stay again and want to experience others around the world!!
Going to New York - stay here!

Reviewed 5 days and 21 hours ago
paul d
Huddersfield, United Kingdom

“Gear hotel”

The hotel was extremely contemporary , well situated, extremely welcoming and helpful staff, great atmosphere and very clean and tidy, pity there aren’t mair of these hotels around the world. Absolutely perfect for a single traveller like myself

Reviewed 5 days and 23 hours ago
Atlanta, Georgia

“Such a cool hotel!”

I enjoyed my stay at the Citizen M in New York City. So modern, cool, and fun! Nice people! Great facility! I hope to return soon and stay at the Citizen M again. The location was perfect! The decor was beautiful and very interesting.

The technology was top of the line!

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Reviewed 6 days ago
Tori B

“Great stay!!”

Can not recommend this hotel enough! Stayed here for the week when in New York in June and Everything is outstanding,10 out of 10. My boyfriend and I have stayed in the Amsterdam one, Glasgow now and then New York hotel and each time we have a wonderful stay.

The staff was beyond lovely and got the extra mile to help out.
The hotel is just off Times Square and couldn’t be any better, our hotel room looked onto the back on time square and had a lovely view. Rooms as well always were great with huge bed, great shower , wonderful views. iPad to control on areas for the room including heating, mood lighting, blinds, tv etc.
The hotel had a fanstasic gym, that also has a great view on the city. And the roof top bar is well worth a try as well!!
Would come back in the minute!!

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Reviewed 6 days and 2 hours ago
David S

“Citizen M Times Square - Broadway Weekend”

Everything at Citizen M was outstanding except the room size. The hotel is exactly what it means to be - fun, inviting, well located, well maintained. The staff is courteous and very efficient. The technology worked well.

And my wife was okay with the extremely small room... but I was not. There's not much space to move or put stuff, and the bath layout is not very private. If you can live with those limitations, you will really like this place. If you don't bring much and don't spend a lot of time in the room, this can be a great place to stay!

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