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#17 of 83 hotels in Zhongzheng District
TripAdvisor Traveller Rating (overall)
Based on 298 traveller reviews
Sleep Quality

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Reviewed 4 days and 17 hours ago

“good location”

was here for a night stay before our trip to Tainan.
chose this due to the proximity to the main station which is within few mins walk away.
centrally located and about 10mins away from ximending, by foot.

there is a beautiful garden just outside the hotel which is a plus.
room is a tad bit small but its comfortable enough for 2.
room is clean, which is the most important thing for all the hotel i stayed in.
check in check out was a breeze and pretty much self done. key card can be kept as luggage tag when you have checked out (nice touch)
only thing is i was supposed to get a room with the river view but somehow got into the one with city view, and i was too tired to ask to change, otherwise it will be better.

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Reviewed 1 week ago
Khemavadee M

“Stunning view of Taipei”

I stayed at CitizenM for 3 nights, we got the room on high floor with beautiful view, overlooking The North Gate. The amenities, facilities are great. The room is modern style with IPad to control all electrical system.

The hotel breakfast is alright. The lobby area was fun, there is a self check in!! The location is excellent, few mins walk to Main Station and shopping area. Nice and pleasant, Highly recommended!!!!

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Reviewed 1 week and 3 days ago


My second time to this hotel. Very good experience again, staffs are very good customers services. Sleep good and enjoy the hotel, view is not bad! easy to access the hotel, location is good, smells good shower gel!

if room can provide kettle for hot water will be a bonus!

Reviewed 2 weeks and 2 days ago
London, United Kingdom


A big thank you to Elaine and the other staff who helped make my stay just perfect.

Conveniently situated just 5-7 minutes walk from the Taipei Airport MRT

Although the rooms are small (great for one person, two would be a bit of a squeeze) the room design was extremely well thought out and 100% functional, down to every detail.

Every function had been well thought through and designed in.

An iPad mini awaiting by the bedside controls every room function including blinds, wake up, temperature, mood lighting, TV etc.

Quality mattresses and bedding ensure a great night’s sleep.

Nothing was too much trouble. Well trained and extremely friendly staff who went the extra mile to ensure a perfect stay!

Thank you!

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Reviewed 3 weeks and 3 days ago

“Free Wifi, near to Train/HSR/Airport Rail, XiMenTing”

Location- Good location with train station/bus station, post office within 3-5 mins walk. There are conv store n eateries at the corner. The famous Ximenting shopping area is within 10 min walk from the hotel.

Amenities- There is a restaurant serving local and western buffet as breakfast, the selection is not a lot but the food is satisfactory. No swimming/gymming facilities. There is no free laundry service but hotel has good, free wifi. The rooms are of mid size however the windows are usually large. The washrooms are small and the doors cannot be locked so ladies have to take note.

Service- Hotel staff at reception are helpful and really to provide info on tourist attractions/ local delicacies. Their smile and sincerity makes this stay a highly pleasant one. They also provide prompt house cleaning services.

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Reviewed 3 weeks and 4 days ago
Makati Philippines

“Recommended though a few glitches”

- the location and proximity to both the MRT and train station as well as Ximending.
- Beautiful lobby and dining area.
- Huge bed, blackout curtains, view from the bed
- Clever and amusing amenities.

- Friendly staff
All these more than make up for the small room.

Thingsi I didn't like:
- Relatively expensive price of drinks and food in CanteenM.
- Despite their claim of giving best prices by booking direct, I was able to get it cheaper in hotels.com and when I brought it to their attention, they simply said they couldn't match it. So always check the prices on different sites.

Few glitches:
- We arrived around 4pm (check in was 3pm) but had to wait as the system was down. It seems manual check in was not possible.
- There was a stain on the sheet which they immediately changed.
- TV didnt work on the 2nd day which again was rectified by staff.
Fast response time and a free breakfast was offered (not sure for which mishap or for all).

I have stayed at CitizenM Rotterdam before and this one was just as nice. None of the negatives mentioned would stop me from recommending this hotel and coming back. Out of the 3 hotels I stayed in Taiwan this trip, this was the best for me.

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Reviewed 3 weeks and 4 days ago
Singapore, Singapore

“Great hotel in peaceful district, yet close to mrt to many places.”

Hotel location was peaceful away from crowded district, yet close to numerous Mrt/Train/Airport rail station. Amenities was great as its a new hotel, staff was welcoming and helpful. Breakfast was nice although selection was not wide.

Huge plus point was the room city view that one will never imagine. Overall being in taipei a few times, citizenm is one of the best hotel that i had ever stayed and definitely will be back.

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Reviewed 3 weeks and 5 days ago
Andru00e9 D


What a nice hotel to stay!!!

The concept is really good.
The rooms weren't big, but for me the size is perfect. Really clean, the bed was amazing, the bathroom and shower too.

About the view I'll only let the photo, so I don't need to say anything.